Research in Motion is faced with a lawsuit for collapsed service despite the free application compensation package given to users for the three-day cut off from email, instant messages and web access.However, the compensation offer has not been enough for a United States resident, Eric Mitchell, who filed a class action lawsuit on behalf of all BlackBerry users.
The suit alleged that the interruptions to e-mail, Internet and messaging represented a breach of contract, negligence and unjust enrichment.
Furthermore, Mitchell’s lawsuit claimed that customers were paying for a service they did not receive and that BlackBerry did not adequately respond to the problem.
Meanwhile, other users complain that weeks after the outages, only three of the promised ‘free’ applications have materialised.
Research in Motion is faced with a lawsuit for collapsed service despite the free application compensation package given to users for the three-day cut off from email, instant messages and web access.However, the compensation offer has not been enough for a United States resident, Eric Mitchell, who filed a class action lawsuit on behalf of all BlackBerry users.
The suit alleged that the interruptions to e-mail, Internet and messaging represented a breach of contract, negligence and unjust enrichment.
Furthermore, Mitchell’s lawsuit claimed that customers were paying for a service they did not receive and that BlackBerry did not adequately respond to the problem.
Meanwhile, other users complain that weeks after the outages, only three of the promised ‘free’ applications have materialised.





































